Terms & Conditions
Last Updated: 17/07/2025
Welcome to CrystalAi! These Terms of Service (“Terms”) govern your access to and use of our website, AI services, lead-generation tools, and all related content provided by CrystalAi. By using our services, you agree to be bound by these Terms.
If you do not agree, do not use our services.
1. Acceptance of Terms
By accessing or using any part of CrystalAi's services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our services on behalf of a company, you represent that you have authority to bind that company.
2. Description of Services
CrystalAi offers AI-powered solutions to help businesses generate qualified leads through intelligent agents, data analysis, and automation tools. The specific services and features you receive may depend on your subscription or service level.
3. User Obligations
You agree to:
1. Provide accurate, current, and complete information
2. Use our services only for lawful business purposes
3. Not reverse-engineer, decompile, or tamper with any part of our services
4. Respect the intellectual property rights of CrystalAi and others
You must not use our services to:
1. Send spam or unsolicited messages
2. Engage in fraudulent or misleading practices
3. Harm or exploit others
4. Distribute viruses, malware, or harmful code
4. Account & Access
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate access if any misuse or breach is suspected.
5. Payment Terms
Some CrystalAi services require payment. By subscribing or purchasing, you agree to our pricing and billing terms outlined during checkout or in a separate service agreement.
Note: Recurring subscriptions will automatically renew unless canceled before the billing date. All fees are non-refundable unless otherwise stated in writing.
6. Intellectual Property
All content, branding, software, and technology provided by CrystalAi are protected by intellectual property laws. You may not reproduce, modify, or distribute any part of our services without express permission.
Your use of our AI tools and output does not grant ownership of the underlying technology.
7. Data & Privacy
Your use of our services is also governed by our Privacy Policy. You acknowledge and agree that CrystalAi may collect and use data as described, including for analytics and AI improvement.
You are responsible for complying with any data privacy laws applicable to your customers or users.
8. Service Availability
We aim to maintain high availability but do not guarantee uninterrupted access. We may suspend services temporarily for maintenance, updates, or emergency reasons.
CrystalAi is not liable for any damages arising from downtime or disruptions.
9. Limitation of Liability
To the fullest extent permitted by law:
CrystalAi shall not be liable for indirect, incidental, or consequential damages
Our total liability under these Terms shall not exceed the amount you paid to us in the past 12 months
10. Termination
We may suspend or terminate your access to our services at any time, with or without cause or notice, especially in cases of misuse, non-payment, or breach of these Terms.
You may cancel your use of the services at any time via your account settings or by contacting us.
11. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted with a revised "Last Updated" date. Your continued use of our services constitutes acceptance of the new terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes shall be subject to the exclusive jurisdiction of the courts in South Africa.
13. Contact Us
If you have any questions about these Terms, contact us at:
📧 [email protected]
🌐 https://main.crystalai.site/home